Creating a MyFRITZ! account and setting it up in the FRITZ!Box
MyFRITZ! grants you secure access to your FRITZ!Box from the internet. This way you can access your FRITZ!Box with your smartphone, tablet, or computer from anywhere in the world at any time. Your personal data is stored exclusively in the FRITZ!Box at all times and is not transferred to AVM's MyFRITZ! service or to any other service or provider.
MyFRITZ! login failed
You cannot login to the MyFRITZ! Internet platform or the MyFRITZ! home page of your own FRITZ!Box. After you enter your account information, the error message "Login failed" or "Login for [...] failed" is displayed.
Changing the MyFRITZ! password
You can change the password for your MyFRITZ! account right on the MyFRITZ! Internet platform. After changing it there, also change the MyFRITZ! password in the FRITZ!Box so that your FRITZ!Box can still login to MyFRITZ!.
Forgot MyFRITZ! password
If you forgot the password for your MyFRITZ! account, request a new MyFRITZ! password and configure it in your FRITZ!Box.
Can the CAPTCHA (image puzzle) on myfritz.net be deactivated?
For security reasons, the Google service reCAPTCHA protects you when you log in to your MyFRITZ! account on myfritz.net. reCAPTCHA usually requires you to solve image-based puzzles to ensure that it is not an unlawful automatic attempt made by computer software (so-called "bots") to gain access.
Tips for dealing with phishing emails
Did you receive an email from MyFRITZ! and are not sure whether this email was sent by MyFRITZ! or whether it is a fraudulent email (so-called phishing email)? In this guide we show you how to recognize phishing emails and the best way to deal with them.