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Knowledge document #966

Creating a MyFRITZ! account and setting it up in the FRITZ!Box

MyFRITZ! keeps you informed about the status of your FRITZ! products, available updates and other news on a regular basis, and provides secure access to your FRITZ!Box via the internet. This way you can do the following with your smartphone, tablet or computer from anywhere in the world at any time:

  • access FRITZ!NAS to upload and download files, or play multimedia content.
  • check the status information and change settings in the FRITZ!Box user interface.
  • check the FRITZ!Box's call list and listen to voice messages recorded by the answering machine (if IP telephones such as https://en.avm.de/products/apps/fritzapp-fon/FRITZ!App Fon) are set up in the FRITZ!Box).

Your personal data is stored exclusively in the FRITZ!Box at all times and is not transferred to MyFRITZ!Net or to any other service or provider.

To use MyFRITZ!, you only need to create a personal MyFRITZ! account and set it up in your FRITZ!Box. Please take note of the MyFRITZ! terms and conditions of use.

Requirements / Restrictions

  • The FRITZ!Box must either obtain a public IPv4 address or an IPv6 address from the internet service provider.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Setting up a MyFRITZ! account

If your FRITZ!Box is not registered with MyFRITZ! yet:

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "MyFRITZ! Account" in the "Internet" menu.
  3. Enter your email address in the "Your email address" field.
  4. Click "Next". Now MyFRITZ!Net sends you an email with the confirmation link to your FRITZ!Box.

    • Important:If you do not receive an email, the email was classified as unsolicited advertising (spam). In this case, check the spam folder of your email inbox.

  5. Open the email you received from MyFRITZ!Net.
  6. Click the "Register Your FRITZ!Box" button in the email, and then click the link "Configure MyFRITZ! Account" once you have been redirected to the MyFRITZ!Net website.
  7. Enter a new password that you have not yet used in the "Enter MyFRITZ! password" and "Confirm new password" fields. In the future you will need the MyFRITZ! password to log in to myfritz.net.
  8. Click "Conclude Submission".

2 Setting up a MyFRITZ! password

If your FRITZ!Box is already registered with MyFRITZ! but you have not set a MyFRITZ! password for logging into myfritz.net yet:

  1. Call up myfritz.net in a web browser.
  2. Click the link "Assign or Change Password" below the fields for the email address and MyFRITZ! password.
  3. In the field, enter the email address you used to register with MyFRITZ!Net.
  4. Click "Request MyFRITZ! password".
  5. Solve the CAPTCHA. Now MyFRITZ!Net sends you an email.

    • Important:If you do not receive an email, the email was classified as unsolicited advertising (spam). In this case, check the spam folder of your email inbox.

  6. Open the email you received from MyFRITZ!Net and click the button "Assign New MyFRITZ! Password".
  7. Enter a new password that you have not yet used in the "Enter MyFRITZ! password" and "Confirm new password" fields. In the future you will need the MyFRITZ! password to log in to myfritz.net.
  8. Click "Conclude Submission".

3 Configuring MyFRITZ! internet access

If you want to access your FRITZ!Box from the internet via MyFRITZ!:

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "MyFRITZ! Account" in the "Internet" menu.
  3. Click the "Configuring MyFRITZ! Internet Access" button.
  4. Click the "Setting up FRITZ!Box users" button.
  5. If a single user is set up in the FRITZ!Box, this user is automatically selected for internet access to your FRITZ!Box.
    • If several users are configured in the FRITZ!Box, either select an existing user or click the "New user" button and set up a new user for internet access to your FRITZ!Box.

      Note:You need the FRITZ!Box user to log in to your FRITZ!Box once you have been redirected to it by myfritz.net. The password for this FRITZ!Box user is not transmitted to myfritz.net; it is only stored in your FRITZ!Box.

  6. Click "Apply" to save the settings.

Now the MyFRITZ! account is created and configured in the FRITZ!Box. Starting now, the FRITZ!Box automatically registers with MyFRITZ!Net and you can use myfritz.net to access the FRITZ!Box.

MyFRITZ! account in the FRITZ!Box user interface



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