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Knowledge document #173

Certain settings are missing from the FRITZ!Box user interface

You want to use or set up a certain function in the FRITZ!Box user interface. However, the corresponding settings, for example menu items or buttons, are not displayed although these settings are available in the user interface of a different FRITZ!Box of the same type.

Simply proceed as described below. After each measure, check whether the problem is solved.

1 Enabling the Advanced View

  1. Open the FRITZ!Box user interface.
  2. Click on the three-dot icon in the upper-right corner of the user interface.
  3. Click the on/off switch to enable the Advanced View.

    Fig.: Enabling the Advanced View

    • The Advanced View is enabled when the on/off switch is green.

2 Enabling the Wi-Fi network

Some Wi-Fi settings are only displayed if the Wi-Fi network is enabled:

  1. Click "Wi-Fi" ("Wireless") in the FRITZ!Box user interface.
  2. Click "Wi-Fi Network" ("Radio Network") in the "Wi-Fi" ("Wireless") menu.
  3. In the section "Active Frequency Bands", enable the Wi-Fi network for the 2.4 GHz and 5 GHz frequency band.
  4. Click "Apply" to save the settings.

3 Enabling the telephony function

The telephony function is hidden in the user interface in the factory settings. Therefore, enable the following setting if you want to use the FRITZ!Box's telephony function:

  1. Click "Wi-Fi" ("Wireless") in the FRITZ!Box user interface.
  2. Click "Wi-Fi Network" ("Radio Network") in the "Wi-Fi" ("Wireless") menu.
  3. Enable the option "Enable support for FRITZ!App Fon in the FRITZ!Box".
  4. Click "Apply" to save the settings.

4 FRITZ!Box is configured as a Mesh Repeater / IP client

If the FRITZ!Box is configured as a "Mesh Repeater / IP client" under "Internet > Account Information", all of the settings that cannot be used in this operating mode are hidden. This is the case with port sharing, dynamic DNS, IP settings, the online meter, and DSL information. If the upstream router makes these functions available, you can set them up there. These settings are only available in the FRITZ!Box if the FRITZ!Box establishes the internet connection, for example when it is used as a DSL router.

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