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Knowledge document #252

Setting up a VPN to the FRITZ!Box on an iPhone or iPad

Via VPN (Virtual Private Network), you connect your iPhone or iPad with your FRITZ!Box over a secure, encrypted connection. This allows you to access your FRITZ!Box and all devices in your home network with your Apple device even when you are away from home.

In addition, the Apple device also forwards all web requests over the VPN connection to your FRITZ!Box. This means you can use sensitive services such as email or online banking in public Wi-Fi hotspots just as securely as if you were directly connected to your FRITZ!Box via Wi-Fi at home.

Requirements / Restrictions

  • iOS 3.1 or later is installed on the iPhone or iPad.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Preparations

Configuring MyFRITZ!

Register the FRITZ!Box with MyFRITZ!Net so that it can always be reached on the internet at a fixed MyFRITZ! address:

Setting up MyFRITZ!
  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click on "MyFRITZ! Account" in the "Internet" menu.
  3. Enter your email address in the "Your email address" field.
  4. Click on "Apply". Now MyFRITZ!Net sends you an email with the confirmation link to your FRITZ!Box.

    Important:If you do not receive an email, the email was classified as unsolicited advertising (spam). In this case, check the spam folder of your email inbox.

  5. Open the email you received from MyFRITZ!Net.
  6. Click the "Register Your FRITZ!Box" button in the email.

Adjusting the FRITZ!Box's IP network

Both ends of the VPN connection must have IP addresses in different IP networks. As soon as the iPhone or iPad is connected to a router (for example another FRITZ!Box) that uses the same IP network as your FRITZ!Box, VPN communication is no longer possible.

Note:All FRITZ!Boxes use the IP network 192.168.178.0 in the factory settings.

Set up an IP address in your FRITZ!Box that differs from the IP addresses of the routers you use to connect to the FRITZ!Box, for example 192.168.10.1 (subnet mask 255.255.255.0):

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Network" in the "Home Network" menu.
  3. Click on the "Network Settings" tab.
  4. Click the "IPv4 Addresses" button. If the button is not displayed, enable the Advanced View first.
  5. Enter the desired IP address and subnet mask.
  6. Click "OK" to save the settings and on the FRITZ!Box, confirm that the procedure may be executed, if you are asked to do so.

2 Setting up a VPN connection in the FRITZ!Box

Set up a separate user for each VPN connection in the FRITZ!Box:

  1. Click "System" in the FRITZ!Box user interface.
  2. Click "FRITZ!Box Users" in the "System" menu.
  3. Click the (Edit) button for the user who intends to connect to the FRITZ!Box via VPN or set up a new user for the VPN connection:
    1. Click the "Add User" button.
    2. Enter a name and password for the user in the corresponding fields.
  4. Enable the option "VPN".
  5. Click "Apply" to save the settings and on the FRITZ!Box, confirm that the procedure may be executed, if you are asked to do so.
  6. Now the FRITZ!Box sets up the VPN connection for the user and opens a window with the VPN settings of the user.

    Note:You can always call up the VPN settings again by clicking "Show VPN Settings" in the settings for the user under "System > FRITZ!Box Users".

3 Configuring a VPN connection in an iPhone / iPad

  1. Set up the VPN connection on the iPhone or iPad using the VPN settings displayed for the FRITZ!Box user in the FRITZ!Box user interface:
    Setting up a VPN connection

4 Establishing a VPN connection

  1. Tap the "Settings" symbol on the home screen.
  2. Use the on/off slider to enable "VPN":
    Establishing a VPN connection
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