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Knowledge document #1512
FRITZ!Box 7581
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
FRITZ!Box reports "Non-supported printer has been attached"
A USB printer cannot be used with the FRITZ!Box. The message "Non-supported printer has been attached" is displayed in the event log of the FRITZ!Box.
1 Printer does not support the operating mode
A printer must be able to process data in RAW format (unidirectional RAW over TCP) to be used as a network printer via USB cable. Printers that require encapsulated or bidirectional data transfer cannot be used as network printers via USB cable. This applies to some GDI printers ("Windows printers"), LIDIL printers ("Lightweight Imaging Device Interface Language"), and DOT4 printers (IEEE 1284 standard), for example.
Workaround
- If the printer is equipped with a LAN port or Wi-Fi, use a network cable or Wi-Fi to connect the printer and configure it as a network printer.
- If the printer is not equipped with a LAN port or Wi-Fi, use a USB cable and the FRITZ!Box USB remote connection to connect the printer to the computer.