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Accessing the FRITZ!Box over the internet

The remote maintenance function allows secure access to the FRITZ!Box user interface over the internet. This way you can also change the settings of your FRITZ!Box, even when you are not at home, for example.

To protect you against unauthorized access, remote maintenance of the FRITZ!Box is possible only via an encrypted HTTPS connection (Hypertext Transfer Protocol Secure) and requires the entry of a username and password.

Requirements / Restrictions

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Preparations

Setting up dynamic DNS

With dynamic DNS you can always access the FRITZ!Box over the internet at the same domain name, even though the public IP address of the FRITZ!Box changes at regular intervals:

  1. Set up dynamic DNS in the FRITZ!Box.

Maintaining a permanent internet connection

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "Account Information" in the "Internet" menu.
  3. Click "Change Connection Settings".
  4. Enable the option "Maintain permanently (recommended for flat rates)". If the option is not shown, the FRITZ!Box is already permanently connected to the internet.
  5. Click "Apply" to save the settings.

2 Setting up FRITZ!Box users

To access the FRITZ!Box over the internet, you must set up users in the FRITZ!Box and allow them to access the FRITZ!Box from the internet:

  1. Click "System" in the FRITZ!Box user interface.
  2. Click "FRITZ!Box Users" in the "System" menu.
  3. Click the (Edit) button for the user who should be allowed to access the FRITZ!Box over the internet or set up a new user for internet access:
    1. Click the "Add User" button.
    2. Enter a name, email address, and password for the user in the corresponding fields.
  4. Enable the option "Access from the internet allowed".
  5. Enable the option "FRITZ!Box settings".
  6. Click on "OK" to save the settings.

3 Enabling internet access via HTTPS

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click on "Permit Access" in the "Internet" menu.
  3. Click on the "FRITZ!Box Services" tab.
  4. Enable the option "Internet access to the FRITZ!Box via HTTPS enabled".
  5. If the FRITZ!Box should not be accessible via the HTTPS default port, enable the option "Use HTTPS port other than the default HTTPS port 443".
  6. Click "Apply" to save the settings.

Now all of the addresses at which your FRITZ!Box can be reached from the internet are displayed below the settings for internet access via HTTPS. Since the numerical IP address of many internet connections changes frequently, it is recommendable to use the address with the dynamic DNS domain name.

4 Accessing the FRITZ!Box using dynamic DNS

  1. In a web browser, call up the dynamic DNS domain name at which FRITZ!Box can be reached over the internet. If the FRITZ!Box does not use the default port 443 for HTTPS, add the port used by the FRITZ!Box to the domain name.

    Example:
    https://fritzbox.dyndns.org:49476

  2. If the web browser says that the connection is not trusted or not safe, confirm the security warning as follows:

    Note:The connection to the FRITZ!Box does not pose a security risk. The web browser only displays this warning because the FRITZ!Box's individual security certificate is unknown to third party organizations that issue such certificates.

    • Google Chrome: "Advanced > Proceed to [...] (unsafe)"
    • Mozilla Firefox: "Advanced > Add Exception... > Confirm Security Exception"
    • Microsoft Edge: "Continue to this webpage (not recommended)"
    • Microsoft Internet Explorer: "Continue to this website (not recommended)"
    • Apple Safari: "Continue"
  3. In the corresponding fields, enter the username and password of a FRITZ!Box user who is authorized to access the FRITZ!Box over the internet.
  4. Click "Log In".