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Knowledge document #3247

Setting up FRITZ!Box for use with a congstar line

The FRITZ!Box is optimally prepared for use with congstar. Simply connect the FRITZ!Box to the DSL line and enter your personal account information in the FRITZ!Box user interface. The complete FRITZ!Box range of functions for internet, telephony, and multimedia is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information for internet access and the login information for telephony that you received from congstar ready.

    Note:congstar sent you the account information via email after you concluded the contract with them. If you did not receive your account information, contact congstar.

2 Connecting the FRITZ!Box with your DSL line

  1. Insert the DSL cable into the "DSL" socket on the FRITZ!Box and into the socket on the telephone jack labeled "F" (see fig.).

    Fig.: Using a DSL cable to connect FRITZ!Box to an IP-based DSL line

3 Configuring the internet connection in the FRITZ!Box

  1. Click "Wizards" in the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password on the bottom of the device and click "Log In".
  3. If the wizard for internet access does not start automatically, click "Wizards" and then "Configure the Internet Connection".

    Fig.: Calling up the FRITZ!Box wizard

  4. Select "more internet service providers" from the drop-down list.
  5. Select "congstar" from the second drop-down list and click "Next".
  6. Enter the account information you received from congstar in the fields.
  7. Click "Next" and follow the wizard's instructions.

Now the FRITZ!Box checks whether an internet connection can be established with the account information you entered. Configuration is completed as soon as the message "The internet connection check was successful" is displayed.

Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact congstar.

4 Setting up telephony in the FRITZ!Box

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. If shown, enable the option "Internet telephone number" and click "Next".
  5. Select "congstar" from the drop-down list. If you cannot select congstar, select "Other provider".
  6. Enter the login information supplied by congstar in the corresponding fields.
  7. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making outgoing calls.
  5. Select the numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "OK" to save the settings.