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Knowledge document #1198

FRITZ!Box reports "Login failed" when accessing the FRITZ!Box

Access to the FRITZ!Box via the user interface is denied when you enter the username and/or password. The following error message is displayed:

  • "Login failed. Did you make a typing error, or do you not have the right to access this area?"

Cause

  • The username and/or the password is incorrect, or the user is not authorized to access that particular area of the FRITZ!Box.

Follow the instructions in the section that describes the error you observe.

1 Login with username and password failed

The following steps are only necessary if you need to enter a username and password to access the FRITZ!Box:

  1. FRITZ!Box reports "Login failed" when username and password are needed to access FRITZ!Box

2 Login with password only failed

The following steps are only necessary if you just need to enter a password and not a username to access the FRITZ!Box:

  1. Forgot password for the FRITZ!Box user interface
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