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No synchronization between Microsoft Outlook and Exchange Server

Microsoft Outlook cannot synchronize with a Microsoft Exchange Server using the FRITZ!Box's internet connection. This is the case with connections from a computer in the FRITZ!Box home network to an Exchange Server in the internet as well as connections from a computer in the internet to an Exchange Server in the home network.

Cause

  • In certain configurations, Outlook uses UDP ports 137-139 to synchronize with an Exchange Server. Since these ports are frequently used to carry out attacks on Windows computers and they are normally not required for communication in the internet, the FRITZ!Box and some internet service providers (for example in the cable network) block access over these ports ("NetBIOS filter").

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

Workaround

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "Filters" in the "Internet" menu.
  3. Click on the "Lists" tab.
  4. Click "Global Filter Settings" to display all of the filter settings.
  5. Disable the option "NetBIOS filter enabled".
  6. Click "Apply" to save the settings.