Knowledge Base
AVM Content
- FRITZ!Box 7690
- FRITZ!Box 7682
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
Transferring telephone calls
You can transfer telephone calls to an external telephone number or to another telephone that is also connected to the FRITZ!Box.
Requirements / Restrictions
- FRITZ!App Fon does not support transferring calls to another telephone.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
1 Transferring a telephone call
The procedure depends on the type of telephone you are using. For example, IP telephones often have soft keys instead R keys that are displayed depending on the connection status. Refer to the manufacturer of the telephone for information on the range of functions, for example consult the manual.
- While conducting a telephone call, press the R key on your telephone.
Note:With FRITZ!Fon models that do not have an actual R key, the R key is displayed when you conduct a call (soft key). The key directly below the symbol functions as the R key.
- Enter the external number or ** followed by the internal number, depending on where you want to transfer the call. You can also use the "INT" key on a FRITZ!Fon.
Example:
To transfer the call to the first cordless telephone, enter **610.Note:You can find the internal numbers of the telephony devices under "Telephone Book > Internal Numbers" in the FRITZ!Box user interface.
- If you want to transfer the call directly, enter *4 on cordless telephones. With other types of telephones, simply hang up or enter R4.
- If you want to consult with the other person first:
- Wait for the person to accept the call.
- After consulting them, you can transfer the call as described above or enter R1 to return to the initial call.
- If you want to consult with the other person first: