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Knowledge document #69
FRITZ!Box 5490
This support document is available for the following products:
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7369
- FRITZ!Box 7360
- FRITZ!Box 7340
- FRITZ!Box 7330
- FRITZ!Box 7272
- FRITZ!Box 6890 LTE
Cannot play voice messages sent via email
A playback device or software (for example WinAmp) does not play WAV files sent by the FRITZ!Box answering machine as voice messages.
Cause
- The playback device or software does not support the audio codec required for playback.
Using a suitable playback device or software
- To play voice messages, use a playback device or software that can play files in A-Law format (for example the Windows Media Payer).