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Knowledge document #3408
FRITZ!Box 3490
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
Extending the online time permitted in the parental controls with tickets
You can use tickets to allow devices to access the internet regardless of the time limit set in the FRITZ!Box parental controls. Each ticket consists of a randomly generated six-digit numerical code which grants the device a one-time extension of 45 minutes online time after the ticket is redeemed in the web browser.
This way, you can always easily allow your child to surf outside the times set in the parental controls without having to change the parental control settings in the FRITZ!Box.
Requirements / Restrictions
- Devices for which the device block is enabled and devices in the guest network cannot use tickets.
- Every device can redeem an unlimited number of tickets. Each ticket extends the online time for the device redeeming the ticket once by 45 minutes. If the device shares an online budget with other devices, the extension also applies to the other devices.
- The FRITZ!Box always displays 10 tickets. Once they are redeemed, tickets disappear from the display and are immediately replaced by new tickets.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
1 Generating tickets
- Click "Internet" in the FRITZ!Box user interface.
- Click "Filters" in the "Internet" menu.
- Click on the "Access Profiles" tab.
- Click "Print Tickets" to print all of the tickets or click "Share Ticket" to copy a single ticket number to the clipboard.
2 Transferring tickets
- Send the ticket numbers via messenger or email, or distribute printed tickets.
3 Redeeming tickets
- In the web browser, enter the ticket number on the page telling you that internet use is blocked. If the page is not displayed, for example because an HTTPS page was opened:
- Call up the page http://fritz.box. Now the FRITZ!Box displays the page with information about the parental controls block.
- Enter the ticket number.
Note:The redeeming of tickets is logged under "System > Event Log >" in the FRITZ!Box user interface.