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Knowledge document #3668

Setting up FRITZ!App Smart Home

FRITZ!App Smart Home

You can use FRITZ!App Smart Home to operate your smart plugs and radiator controls, for example FRITZ!DECT 200 and FRITZ!DECT 302, as well as LED lights FRITZ!DECT 500 in the home network or over the internet. Simply install FRITZ!App Smart Home on your smartphone or tablet and register the app once with your FRITZ!Box as described here.

Then you can switch your smart home devices in the home network and also securely over the internet from anywhere. FRITZ!App Smart Home also displays the power consumption of the devices that are plugged into the smart plugs. This way you can control and monitor your smart home devices at any time.

Requirements / Restrictions

  • iOS 14.0 or later or Android 9.0 or later is installed on the smartphone or tablet.
  • FRITZ!OS 7.10 or later is installed on the FRITZ!Box.

1 Preparations

Setting up a Wi-Fi connection to the FRITZ!Box

When setting up the app, the smartphone or tablet must be connected with the FRITZ!Box's Wi-Fi network (not the guest network):

  1. Set up the Wi-Fi connection to the FRITZ!Box.

Configuring the FRITZ!Box to allow access for applications

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Network" in the "Home Network" menu.
  3. Click on the "Network Settings" tab.
  4. If available, click "Additional Settings" in the section "WAN setting" or "LAN Settings" to display all of the settings.
  5. Enable the option "Allow access for applications" in the section "Access Settings in the Home Network".
  6. Click "Apply" to save the settings.

Disabling the VPN connection

When setting up the app, no VPN connection (for example NordVPN) and no comparable internet anonymization services (for example Apple iCloud Private Relay) may be active on the smartphone or tablet:

  1. Disable all of the VPN connections on the mobile device.

2 Installing FRITZ!App Smart Home

  1. Download FRITZ!App Smart Home from the Google Play Store or the Apple App Store and install the app on your smartphone.
  2. Start FRITZ!App Smart Home.
  3. Enter the FRITZ!Box password. If you are asked to enter a username and password, enter the account information of a FRITZ!Box user who is authorized to use FRITZ!App Smart Home.

    Note:You can edit the account information and access rights of users under "System > FRITZ!Box Users" in the user interface.

  4. On the FRITZ!Box, confirm that the procedure may be executed, if you are asked to do so.

Now FRITZ!App Smart Home is configured. If you also want to use the app to register your smart home devices with the FRITZ!Box, tap "+" in the app and select the desired device.

If you use several FRITZ!Boxes, with FRITZ!App Smart Home for iOS you can add an additional FRITZ!Box the same way with the settings of FRITZ!App Smart Home.



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