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Knowledge document #3281

Changed Wi-Fi settings cannot be saved

Changes to the Wi-Fi settings of the FRITZ!Powerline device cannot be saved. For example, a new Wi-Fi network key cannot be adopted or the MAC address filter cannot be disabled. When you click "Apply", the previous settings are displayed again.

Cause

  • The web browser settings prevent the pop-up window displaying the changed Wi-Fi settings for you to print out from opening automatically. The FRITZ!Powerline device does not save the new settings for security reasons.

Adjusting the web browser settings

If you are using Google Chrome or Mozilla Firefox, configure an exception for the FRITZ!Powerline device in the web browser's pop-up blocker:

  • Google Chrome
    1. Click the (Customize and control Google Chrome) button on the top right of Chrome.
    2. Click "Settings" and then "Extensions".
    3. Click "Options" for the pop-up blocker you are using.
    4. Enter fritz.powerline as an exception and close the "Extensions" window.
  • Mozilla Firefox
    1. Click the (Open menu) button on the top right of Firefox.
    2. Click "Options”.
    3. Click "Privacy & Security" in the menu on the top left of the screen.
    4. In the section "Permissions", click the "Exceptions" button next to the option "Block pop-up windows".
    5. Enter fritz.powerline under "Address of website".
    6. Click "Allow" and then "Save changes".
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