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Knowledge document #3635

Setting up FRITZ!Box for use with a DSL line from Proximus

The FRITZ!Box is optimally prepared for use with Proximus. Connect the FRITZ!Box to the DSL line, select Proximus. as the internet service provider in the FRITZ!Box, and configure telephony.

The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information for internet access and the login information for telephony that you received from Proximus ready.

    Note:Proximus sent you the account information via email after you concluded the contract with them. If you did not receive your account information, contact Proximus.

2 Connecting the FRITZ!Box

  1. Insert the DSL cable into the "DSL" socket on the FRITZ!Box and into the DSL line.
    Using a DSL cable to connect FRITZ!Box with a DSL line

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click "Log In".
  3. If the wizard for internet access does not start automatically, click "Wizards" and then "Configure the Internet Connection".
    Calling up the FRITZ!Box wizard
  4. Select "Proximus" from the drop-down list.
  5. Click "Next" and follow the wizard's instructions.
  6. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message "The internet connection check was successful" is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact Proximus.

4 Setting up telephony in the FRITZ!Box

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. Select "Other provider" from the drop-down list.
  5. Enter your telephone number (for example 012345678) by "Telephone number for registration" and "Internal telephone number in the FRITZ!Box".
  6. Enter your telephone number (for example 012345678) by "Username".
  7. For the "Password", enter the password you received from Proximus.
  8. Enter ims.proximus.be in the field "Registrar".
  9. Enter your area code by "Area code".
  10. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "Apply" to save the settings.