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Knowledge document #994
FRITZ!Box 7590 AX
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
- FRITZ!Box 6840 LTE
Did not receive an email with MyFRITZ! confirmation link
Registration of a MyFRITZ! account can not be completed because you did not receive an email with a MyFRITZ! confirmation link.
Simply proceed as described below. After each measure, check whether the problem is solved.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
1 Resending the email
- Click "Internet" in the FRITZ!Box user interface.
- Click "MyFRITZ! Account" in the "Internet" menu.
- Check whether your email address is displayed correctly under "Your MyFRITZ! account".
- If your email address is displayed correctly, click the "Resend the email" link in the section "Confirm email address".
- If your email address is not displayed correctly:
- Click the "Another MyFRITZ! account" link.
- Enter your email address correctly in the "Email address" field.
- Click "Continue".
- Now MyFRITZ!Net will send an email to the email address you entered.
2 Checking your spam folder
Your email provider or email client may have mistaken the email sent by MyFRITZ!Net with the confirmation link for unsolicited advertising (spam) and does not show it in your email inbox:
- Check the spam folder of your email account for the email sent by MyFRITZ!Net. The sender address is: noreply@myfritz.net.
Important:Microsoft Mail and several other email clients do not display all emails classified as spam in the spam folder. Therefore, check the spam folder on your email provider's website.