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Knowledge document #1654

The Info LED on the FRITZ!Box always glows red

When the "Info" LED is red, the FRITZ!Box indicates restricted functionality over a longer period of time, unusual usage behavior, or other urgent alerts. This often means that the FRITZ!Box is not fully functional, for example the internet or telephone connection does not work. The exact cause is displayed as a note on the "Overview" page of the FRITZ!Box user interface and is displayed or repeated until the cause is eliminated.

If the Info LED on the FRITZ!Box glows red, often there is a malfunction message. You can find it in the user interface.
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