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Knowledge document #3548

Setting up FRITZ!Box for use with a KPN line

The FRITZ!Box is optimally prepared for use with KPN. Simply connect the FRITZ!Box to the internet connection, select KPN as the internet service provider in the FRITZ!Box, and configure telephony. The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in your home network without restriction.

1 Connecting the FRITZ!Box

  1. Either connect the FRITZ!Box to the DSL line or use the "LAN 1" port to connect the FRITZ!Box with the fiber optic modem (ONT, Optical Network Termination). For detailed information, refer to the quick guide included with the FRITZ!Box and the manual.

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. If the FRITZ!Box is set to factory settings, set a password for accessing the user interface and click "OK" and then "Next".
    Setting a password for the user interface
  3. If the wizard for internet access does not start automatically, click "Wizards" and then "Configure the Internet Connection".
    Calling up the FRITZ!Box wizard
  4. Select "KPN" from the drop-down list and enable the correct connection type.
  5. Click "Next" and follow the wizard's instructions.
  6. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message "The internet connection check was successful" is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact KPN.

3 Setting up telephony in the FRITZ!Box

Having your login information ready

  1. Have the login information for telephony that you received from KPN ready (for example the username and password).

    Note:KPN sent you the login information via email after you concluded the contract with them. If you did not receive your login information, contact KPN.

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. If shown, enable the option "Internet telephone number" and click "Next".
  5. Select "KPN" from the drop-down list.
  6. Enter your telephone number including the area code by "Telephone number".
  7. Enter the login information you received from KPN by "Username" and "Password".
  8. Enter your area code by "Area code".
  9. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "Apply" to save the settings.



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