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Knowledge document #1148

Setting up an internal call group (group call) in the FRITZ!Box

Unlike a broadcast call where all telephones ring, the group call allows you to simultaneously call specific telephones that are configured in the FRITZ!Box. You then conduct the call with the party who answers the telephone first.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Book" in the "Telephony" menu.
  3. Switch to the first telephone book.
  4. Click the "New Entry" button.
  5. Give the telephone book entry a name, for example "group call".
  6. For the telephone number, enter the internal numbers of the telephones that should react to the group call. Start with ** and separate each of the telephone numbers with #. If you are using an additional FRITZ!Box in the home network, you cannot enter any internal telephone numbers from that FRITZ!Box.

    Example:
    If you want the telephone connected to extension 1, the first DECT telephone you configured, and the first IP telephone to ring, enter the telephone number **1#610#620.

    Note:You can find the internal numbers of the telephones in the FRITZ!Box user interface under "Telephone Book > Internal Numbers".

  7. Click on "More options" and select a telephone number for the group call in the "Telephone number" field.
  8. Make note of the quick-dial number that was assigned to the telephone book entry.

    Note:You can also assign a different quick-dial number. The quick-dial number must consist of two digits and may not have been used in the telephone book yet.

  9. Click "OK" to save the settings.

Now you can use the quick-dial number to call the group that you set up.

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