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Knowledge document #1348

Using the contacts of an online provider

You can set up several telephone books in the FRITZ!Box and then use a separate one for each of your FRITZ!Fons. You can either save new telephone books in the FRITZ!Box, or you can use the telephone book of an online provider, for example Google, Apple, 1&1, GMX or WEB.DE, a CardDAV provider, or a local CardDAV server. In this case, the telephone book in the FRITZ!Box is then synchronized with the telephone book of the provider at regular intervals so there is no need for double administration.

Requirements / Restrictions

  • The telephone book may contain up to 1000 entries. However, if you have several hundred entries, it may take longer to open the user interface and navigation could be slowed down noticeably.
  • Contact pictures cannot be added to online telephone books in the FRITZ!Box. Instead, the pictures assigned to contacts in the online telephone books are displayed.
  • An 1&1 telephone book can only be used if the corresponding email address belongs to a DSL or mobile phone contract. Addresses from web hosting contracts cannot be used.
  • Online telephone books cannot be set up if the FRITZ!Box is configured as a Mesh Repeater and it adopts the telephone book from the Mesh Master. In this case, set up the telephone book in the Mesh Master.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Setting up a telephone book

The procedure depends on which online provider you set the telephone book up with:

Configuring Google contacts as a telephone book

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Book" in the "Telephony" menu.
  3. Click the "New telephone book" link.
  4. Enter a name for the telephone book.
  5. Enable the option "Use the contacts of an online provider".
  6. Select the provider "Google" from the drop-down list.
  7. Under "Telephone Assignment", select the FRITZ!Fon that you want to use the telephone book with.

    Note:You can change the assignment at any time either in the telephone itself or in the settings for the telephone in the FRITZ!Box user interface.

  8. Click "OK" and wait until the window with the sharing code appears.
  9. Copy the sharing code and click "Start Sharing".
    • The window for signing into your Google account opens.
  10. Enter the email address and password for your Google account and click "Sign in".

    Note:If you are already signed into your account in a browser, you can switch to a different Google account here.

  11. Enter the sharing code and click "Next".
    • Now the FRITZ!Box requests access to the contacts.
  12. Click "Accept" or "Allow access".
  13. Click "OK" in the FRITZ!Box user interface.
  14. Under "Show contact groups", select the groups that should be displayed in the FRITZ!Box telephone book.
  15. Click "OK" to save the settings.

Configuring Apple iCloud contacts as a telephone book

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Book" in the "Telephony" menu.
  3. Click the "New telephone book" link.
  4. Enter a name for the telephone book.
  5. Enable the option "Use the contacts of an online provider".
  6. Select the provider "iCloud (Apple)" from the drop-down list.
  7. Enter your Apple ID and your app-specific password.
  8. Under "Telephone Assignment", select the FRITZ!Fon that you want to use the telephone book with.

    Note:You can change the assignment at any time either in the telephone itself or in the settings for the telephone in the FRITZ!Box user interface.

  9. Click "OK" to save the settings.
    • The entries from the telephone book are available in the FRITZ!Box when the message "The update was successful" appears.

Setting up a telephone book from Telekom, 1&1, GMX or WEB.DE

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Book" in the "Telephony" menu.
  3. Click the "New telephone book" link.
  4. Enter a name for the telephone book.
  5. Enable the option "Use the contacts of an online provider".
  6. Select your provider from the drop-down list.
  7. Enter the complete email address in the "Email address" field.
  8. Enter the password for your email account.
  9. Under "Telephone Assignment", select the FRITZ!Fon that you want to use the telephone book with.

    Note:You can change the assignment at any time either in the telephone itself or in the settings for the telephone in the FRITZ!Box user interface.

  10. Click "OK" to save the settings.
    • The entries from the contacts of the email account are available in the FRITZ!Box when the message "The update was successful" appears.
  11. Click "Next".

Configuring contacts in CardDAV format as a telephone book

The CardDAV server may also be in the home network:

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Book" in the "Telephony" menu.
  3. Click the "New telephone book" link.
  4. Enter a name for the telephone book.
  5. Enable the option "Use the contacts of an online provider".
  6. Select "CardDAV provider" from the drop-down list.
  7. Enter the address of the CardDAV server. Since only https-protected connections are supported, the address must start with https://. If the CardDAV server is in the home network, you must enter the IP address of the CardDAV server, for example https://192.168.178.25/carddav/user.
  8. Enter your username and password.
  9. Under "Telephone Assignment", select the FRITZ!Fon that you want to use the telephone book with.

    Note:You can change the assignment at any time either in the telephone itself or in the settings for the telephone in the FRITZ!Box user interface.

  10. Click "OK" to save the settings.
    • The entries from the telephone book are available in the FRITZ!Box when the message "The update was successful" appears.

2 Synchronizing the telephone book

Synchronizing automatically

The telephone book in the FRITZ!Box is synchronized with the telephone book of your email account on a regular basis. Synchronization takes place automatically every 24 hours around midnight. The following happens during synchronization:

  • New telephone book entries you created in the FRITZ!Box or on the website of your email provider are adopted into the telephone book at the other location.
  • Changes you made to telephone book entries in the FRITZ!Box or on the website of your email provider are adopted into the telephone book at the other location.
  • Telephone book entries you deleted on the website of your email provider are deleted from the FRITZ!Box telephone book as well.
  • Only if you are using Google Contacts: Telephone book entries you deleted in the FRITZ!Box are also deleted from your Google Contacts.

    Note:With other email providers, you can only delete telephone entries directly on the provider's website.

Synchronizing manually

If you added, changed or deleted telephone book entries, you can also synchronize the telephone book immediately:

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Book" in the "Telephony" menu.
  3. Switch to the telephone book of your online provider.
  4. Click the "Synchronize" button.



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