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"Info" LED flashes

The "Info" LED on your FRITZ!Box indicates various operation statuses. If the "Info" LED flashes red, it means that there is a FRITZ!Box error. If the "Info" LED flashes green, this indicates various events, for example receipt of a new message or a new fax. In this guide we describe the various causes and how to stop the flashing.

Simply proceed as described below. After each measure, check whether the problem is solved.

1 Enabling Stick & Surf

If you want to use Stick & Surf to transmit the Wi-Fi security settings to a FRITZ!WLAN Stick, you must enable Stick & Surf in the FRITZ!Box:

  1. Click "Wi-Fi" in the FRITZ!Box user interface.
  2. Click "Security" in the "Wi-Fi" menu.
  3. Enable the option "Enable AVM Stick & Surf" in the section "Additional Security Settings".
  4. Click "Apply" to save the settings.

Now you can connect your FRITZ!WLAN Stick to the FRITZ!Box again. The "Info" LED flashes while the Wi-Fi security settings are being transmitted. As soon as the "Info" LED remains lit, you can remove the FRITZ!WLAN Stick from the FRITZ!Box and connect it to your computer.

2 Checking which event is configured for the "Info" LED

If the "Info" LED continues to flash, an event was selected in the FRITZ!Box user interface that is causing the LED to flash:

  1. Click "System" in the FRITZ!Box user interface.
  2. Click "Buttons and LEDs" in the "System" menu.
  3. Check which event was selected for the "Info" LED and follow the steps given for that event:
  4. If the event "New answering machine message" was selected, listen to all of the new messages on the answering machine.
    • If the event "New answering machine message or new fax" was selected, the flashing can have several causes.
      1. Delete all of the faxes (PDF files) from the internal memory and the folder "FRITZ\faxbox" on the USB storage device or move them to a different folder, for example to a folder on the computer's hard drive.
      2. Listen to all of the new messages on the answering machine.
    • If the event "Free data volume/free online time exhausted" was selected, increase the data volume or number of hours per month that you entered on the "Online Meter" tab under "Internet > Online Monitor"; if necessary, purchase additional data volume or connection time from your provider.