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Knowledge document #548

FRITZ!Box 6850 5G

This support document is available for the following products:

A USB printer does not print properly or print jobs are incomplete when used as a network printer

A USB printer connected to the FRITZ!Box does not execute print jobs correctly. Individual pages, graphics or images are printed incorrectly, or they are incomplete.

1 Printer does not support the operating mode

A printer must be able to process data in RAW format (unidirectional RAW over TCP) to be used as a network printer via USB cable. Printers that require encapsulated or bidirectional data transfer cannot be used as network printers via USB cable. This applies to some GDI printers ("Windows printers"), LIDIL printers ("Lightweight Imaging Device Interface Language"), and DOT4 printers (IEEE 1284 standard), for example.

Workaround

If the printer is equipped with a LAN port or Wi-Fi, use a network cable or Wi-Fi to connect the printer and configure it as a network printer.
- If the printer is not equipped with a LAN port or Wi-Fi, use a USB cable and the FRITZ!Box USB remote connection to connect the printer to the computer.