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Knowledge document #3672
FRITZ!Box 6820 LTE
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7682
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
Disabling additional confirmation for a MyFRITZ! account
If you can no longer log into your MyFRITZ! account on myfritz.net because you protected the login with additional confirmation (for example with an authenticator app and one-time password or a fingerprint scanner) and neither the device for confirmation nor a recovery key is available, you can disable the additional protection for your MyFRITZ! account in the user interface of your FRITZ!Box.
Note:All instructions on configuration and settings given in this guide refer to the FRITZ!Box 6820 LTE v2, v3, and v4 with the latest FRITZ!OS, the FRITZ!Box 6820 LTE v1 may differ.
Removing additional protection for a MyFRITZ! account in the FRITZ!Box
- Click "Internet" in the FRITZ!Box user interface.
- Click "MyFRITZ! Account" in the "Internet" menu.
- Click the "Remove Additional Protection for MyFRITZ! Account" button in the section "Additional Protection for Your MyFRITZ! Account". It may take a moment for this section to be displayed.
- Click "yes" in the window "Remove additional protection for MyFRITZ! account" and on the FRITZ!Box, confirm that the procedure may be executed, if you are asked to do so.