Recommend:
To the knowledge base
Knowledge document #364

Cordless telephone cannot play all ringtones from the FRITZ!Box

A cordless telephone from another manufacturer is registered with the FRITZ!Box. Although you can select up to eight different ringtones for the telephone in the FRITZ!Box user interface, the telephone does not accept some of these ringtones.

Examples:
The telephone uses the same ringtone for the settings "Asia", "Andante", and "News".
Only the "Standard" ringtone can be used with the telephone. If you select a different ringtone, you only hear continuous ringing or no ringing at all.

1 Cordless telephone does not comply with the DECT standard

You can assign up to eight different ringtones for cordless telephones in the FRITZ!Box user interface. How many and which ringtones the telephone can actually use depends on the telephone itself. In accordance with the DECT standard, the FRITZ!Box does not transmit the selected ringtone to the telephone, it transmits a specific value instead. The telephone determines how it interprets this value and which ringtone can be heard. As a result, you may only be able to select the "Standard" ringtone for a particular telephone in the FRITZ!Box user interface, for example. If you select a different ringtone, you only hear continuous ringing or no ringing at all.

Testing ringtones

You can use the ringtone test to check which ringtones your telephone can play:

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephone.
  4. Click on the "ringtones" tab.
  5. Select different ringtones one after the other from the drop-down list "ringtone test" and click "Test".
Language selection