Recommend:

Knowledge Base

AVM Content

Knowledge document #1512

FRITZ!Box 6690 Cable

This support document is available for the following products:

FRITZ!Box reports "Non-supported printer has been attached"

A USB printer cannot be used with the FRITZ!Box. The message "Non-supported printer has been attached" is displayed in the event log of the FRITZ!Box.

1 Printer does not support the operating mode

A printer must be able to process data in RAW format (unidirectional RAW over TCP) to be used as a network printer via USB cable. Printers that require encapsulated or bidirectional data transfer cannot be used as network printers via USB cable. This applies to some GDI printers ("Windows printers"), LIDIL printers ("Lightweight Imaging Device Interface Language"), and DOT4 printers (IEEE 1284 standard), for example.

Workaround

If the printer is equipped with a LAN port or Wi-Fi, use a network cable or Wi-Fi to connect the printer and configure it as a network printer.
- If the printer is not equipped with a LAN port or Wi-Fi, use a USB cable and the FRITZ!Box USB remote connection to connect the printer to the computer.