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Knowledge document #1500
FRITZ!Box 6670 Cable
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7682
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
FRITZ!Fon reports "Correct password?"
When you try to check emails with your FRITZ!Fon, the telephone displays the message "Correct password?" and you cannot access your emails.
Simply proceed as described below. After each measure, check whether the problem is solved.
1 Adjusting Google account settings
In some cases, Google may display the message even though you entered the correct account information:
Note:You can find further information in the Google Accounts Help Center under the heading "Password incorrect".
- Generate an app password for the FRITZ!Box and configure it is the password for the push service.
2 Correcting email account information in the FRITZ!Box
- Click "Telephony" in the FRITZ!Box user interface.
- Click "Telephony Devices" in the "Telephony" menu.
- Click on the "Email" tab.
- Click the (Edit) button for the respective email account.
- Enter the complete email address in the "Email address" field.
- Enter the password for your email account.
- If the FRITZ!Box does not automatically fill it in, also enter the name of your provider's POP3 server.
Example:
With Google, enter "pop.googlemail.com" for the POP3 server. - Enable the option "This server supports a secure connection (SSL)" if necessary.
- Click "Apply" to save the settings.
3 Contacting your provider
If you still cannot check emails, either your account information is not entered correctly or there is a problem with your provider:
- Contact your email provider.