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Knowledge document #3259

Setting up the FRITZ!Box for use with a Vodafone cable connection

The FRITZ!Box Cable is optimally prepared for use with a Vodafone cable connection. Simply connect the FRITZ!Box to the multimedia outlet, have Vodafone activate the FRITZ!Box, and set up telephony.

If Vodafone provided you with the FRITZ!Box, it is already activated and will be configured automatically.

The complete FRITZ!Box range of functions for internet, telephony, and multimedia is then available to all of the devices in your home network without restriction.

Important:If you are using the FRITZ!Box in Baden-Württemberg, Hesse or North Rhine-Westphalia, use the guide Setting up the FRITZ!Box for use with a Vodafone (formerly Unitymedia) cable connection. If you are using the FRITZ!Box in a different Federal State in Germany, proceed as described in this guide.

Requirements / Restrictions

  • Gigabit packages from Vodafone (for example "Red Internet & Phone 1000 Cable") are offered exclusively with the DOCSIS 3.1 cable standard and can therefore only be used with current FRITZ!Box Cable models.

1 Having your Vodafone customer number and activation code ready

  1. Have your Vodafone customer number and activation code that you received with the order confirmation from Vodafone ready. If you cannot locate the order confirmation, you can have Vodafone send you a (new) activation code.

    Note:Normally the activation code can be used several times and does not expire.

2 Connecting the FRITZ!Box

  1. Insert one end of the coaxial cable into the "Cable" port on the FRITZ!Box.Use the coaxial cable supplied with the FRITZ!Box, for example.
  2. Insert the other end of the coaxial cable into the socket for the internet connection (data socket) on the multimedia outlet in your home.

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password on the bottom of the device and click "Log In".
  3. If the menu "Set up Internet Connection" is not displayed automatically:
    1. Click "Internet" and then "Account Information".
    2. Enable the option "Internet connection via cable".
  4. Wait until the "Power / Cable" LED remains lit. Depending on the signal strength and the way your connection is configured, this may take up to 10 minutes.

    Important:If the "Power / Cable" LED flashes continuously, the cable connection is not activated or the service is disrupted. In this case, contact Vodafone.

  5. Open a new tab or a new window in the web browser and call up https://kabelmodemaktivieren.vodafone.de.
  6. Enter your Vodafone customer number and activation code in the corresponding fields of the activation portal and click "Weiter".
  7. Agree to the conditions for using your own terminal device and click "Kabelmodem aktivieren".
    • Now Vodafone activates the FRITZ!Box for use with your cable connection. After that a page with the login information for your telephone numbers is displayed.
  8. Click "Zugangsdaten als PDF speichern" and save the login information for your telephone numbers on your computer.
  9. Click "Apply" or "Next" in the FRITZ!Box user interface to save the settings. Restart the FRITZ!Box to complete the configuration of your internet connection.

4 Setting up telephony in the FRITZ!Box

Having your login information ready

  1. Have the login information for telephony ready that was displayed in the Vodafone activation portal after the FRITZ!Box was activated.

    Note:You can also find the login information in Vodafone's customer portal MeinKabel under "Einstellungen > SIP-Daten".

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. Select "Vodafone Kabel" from the drop-down list.
  5. Enter the login information supplied by Vodafone in the corresponding fields.
  6. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making outgoing calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "Apply" to save the settings.



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