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Knowledge document #1502

Files cannot be deleted from FRITZ!NAS

Files on FRITZ!NAS (http://fritz.nas) cannot be deleted. When you try to delete files, the following error message may be displayed:

"Error: [...] Because one of the parameters submitted was incorrect, deletion cannot be carried out."

1 Removing write protection

  1. Make sure that the USB storage device is not write-protected. Some USB memory sticks have a write-protection switch to enable write protection, for example.

2 Installing the latest FRITZ!OS for the FRITZ!Box

  1. Install the latest FRITZ!OS on the FRITZ!Box.

3 Enabling automatic file index refresh

Enable the FRITZ!Box's automatic file index refresh option so that the FRITZ!Box can automatically index new files when they are copied to a storage device connected to the FRITZ!Box:

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "USB / Storage" in the "Home Network" menu.
  3. Enable the option "Refresh index automatically".
  4. Click "Apply" to save the settings.

4 Generating a new file index

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "USB / Storage" in the "Home Network" menu.
  3. Click the "Refresh index" button.
  4. Now the FRITZ!Box regenerates the file index for the connected storage devices. This process may take several minutes, depending on the memory size.
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