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Knowledge document #3468

Setting up FRITZ!Box for use with a Convergenze line

The FRITZ!Box is optimally prepared for use with Convergenze. Simply connect the FRITZ!Box to the internet connection and select Convergenze as the internet service provider in the FRITZ!Box. The complete FRITZ!Box range of functions for internet, multimedia, and smart home is then available to all of the devices in your home network without restriction.

Important:Currently, we do not have any information about whether the FRITZ!Box can make calls over Convergenze and if so, how to configure the telephone numbers in the FRITZ!Box. As soon as we have any new information, we will update this guide.

1 Connecting the FRITZ!Box

  1. Either connect the FRITZ!Box to the DSL line or use the "WAN" port to connect the FRITZ!Box with the fiber optic modem (ONT, Optical Network Termination). For detailed information, refer to the quick guide included with the FRITZ!Box and the manual.

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click "Log In".
  3. If the wizard for internet access does not start automatically, click "Wizards" and then "Configure the Internet Connection".
    Calling up the FRITZ!Box wizard
  4. Enable the option "Use DSL/WAN for internet connection" and click "Next".
  5. If you are using the FRITZ!Box on an ADSL or a VDSL line, select "Convergenze DSL" from the drop-down list.
    • If you are using the FRITZ!Box on a fiber optic connection (FTTH), select "Convergenze" from the drop-down list.
  6. Click "Next" and follow the wizard's instructions.
  7. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message "The internet connection check was successful" is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact Convergenze.



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