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Knowledge document #103

Calls drop when transferring calls, toggling calls, or using the consultation function

The call drops when you try to transfer it, toggling two calls, or consult with another party.

Cause

  • The telephony provider does not support the "toggling calls" function.

1 Enabling toggling of calls in the FRITZ!Box

  1. Enter #960*8*#91** on the telephone and press the call key (pick up the handset).

    Note:You can restore the default setting of the FRITZ!Box by entering #960*9*#91**.

  2. Hang up again after about 3 seconds.

Now the FRITZ!Box is configured so that the FRITZ!Box toggles calls, and not your telephony provider.

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