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Knowledge document #154

USB printer does not print when used with the USB remote connection

A USB printer connected to the FRITZ!Box via the FRITZ!Box USB remote connection does not respond to print jobs.

1 Enabling the printer port in Windows 7

  1. In Windows, click "Start" and then "Devices and Printers".
  2. Right-click the printer connected with the FRITZ!Box and select "Properties" from the context menu.
  3. Click on the "Ports" tab.
  4. Enable "USB00[x] Virtual printer port for USB". If no other printers are installed on the computer, the name will be "USB001 Virtual printer port for USB".
  5. Click "Apply" to save the settings.

2 Configuring the firewall

A firewall on the computer with the FRITZ!Box USB remote connection can interfere with the communication between the software and the FRITZ!Box:

  1. Either: Configure an exception for the FRITZ!Box USB remote connection software in the firewall.
    • Or: Configure the firewall to allow incoming and outgoing TCP and UDP connections from port 2066 on the FRITZ!Box to any destination ports on the computer.

      Note:Refer to the manufacturer of the firewall for information on how to set it up, for example consult the manual.

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