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Knowledge document #78

Mobile network throughput displayed as "0 kBits/s"

The FRITZ!Box user interface displays a throughput of "0 kBits/s" in the menu "Mobile Network" ("Mobile Communications") although the FRITZ!Box connects to the internet using your mobile network dongle, and internet access is working properly.

Cannot access information

The mobile network dongle does not have an open interface to access the throughput with. As a result, the FRITZ!Box cannot determine or display the throughput. This is not a fault of the FRITZ!Box.

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