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Knowledge document #3655

Setting up the FRITZ!Box for use with a Telenet cable connection

The FRITZ!Box is already configured for use with a cable connection from Telenet in the factory settings. Simply connect the FRITZ!Box to the cable modem from Telenet. The complete FRITZ!Box range of functions for internet, television (Telenet TV), and smart home is then available to all of the devices in your home network without restriction.

If you changed the settings of the FRITZ!Box, configure the FRITZ!Box as described in this guide.

Important:Currently, Telenet telephone numbers cannot be used with the FRITZ!Box. The FRITZ!Box uses the common protocol SIP for internet telephony, but Telenet uses the standard EuroPacketCable 1.5.

1 Connecting a cable modem

  1. Either connect the cable modem to the first multimedia socket or to the socket that the cable technician used for the original installation. Only use the coaxial cable (without an extension) provided by the cable technician to connect it.

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click "Log In".
  3. Click "Internet" and then "Account Information".
  4. Select "Cable modem or internet router" from the drop-down list "Internet connection via".
  5. Enter the speeds of your internet connection in the "Downstream" and "Upstream" fields.
  6. Use a network cable to connect the cable modem to the "WAN" port on the FRITZ!Box and click "Apply" to save the settings.
  7. Now the FRITZ!Box establishes its internet connection over the cable modem. Configuration is complete when the message "The procedure was concluded successfully" is displayed.



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