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Knowledge document #3616

Setting up FRITZ!Box for use with a Sunrise line

The FRITZ!Box is optimally prepared for use with Sunrise and gives you unlimited access to all features, including internet, telephony, and television (We TV).

Simply connect the FRITZ!Box to the internet connection and select Sunrise as the internet service provider in the FRITZ!Box. The FRITZ!Box is then automatically configured by Sunrise.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Connecting the FRITZ!Box

  1. Insert one end of a network cable into the "WAN" port on the FRITZ!Box. Use the network cable supplied with the FRITZ!Box, for example.
  2. Insert the other end of the network cable into the LAN port on the fiber optic modem (ONT, Optical Network Termination).

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click "Log In".
  3. Click "Internet" and then "Account Information".
  4. Select "Sunrise spezifische Auswahl" from the drop-down list "Internet connection via" and enable the correct connection type.
  5. Click "Apply" to save the settings.
  6. Now the FRITZ!Box establishes a connection to Sunrise and automatically configures the internet connection and your telephone numbers.

    Important:If configuration fails, your internet access may not have been activated yet. In this case, contact Sunrise.

3 Setting up telephony in the FRITZ!Box

Define which telephone number your telephony devices should use for making outgoing calls and to which telephone numbers the telephony devices should react to when you receive calls:

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "Apply" to save the settings.
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