Knowledge Base
AVM Content
- FRITZ!Box 7690
- FRITZ!Box 7682
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
Smart home device is not connected after a FRITZ!Box restart
After a restart of the FRITZ!Box, individual devices or all of your smart home devices, for example a FRITZ!DECT radiator control, FRITZ!DECT smart plug, FRITZ!DECT Repeater, are no longer displayed under "All connected or registered home network devices" in the Mesh or home network overview. The connection status "Not connected" is displayed for the respective devices in the "Smart Home" menu. The error occurs after installing a FRITZ!OS update, for example.
Waiting until the connection is automatically established
Smart home devices such as FRITZ!DECT radiator controls, FRITZ!DECT smart plugs, and FRITZ!DECT Repeaters operate according to the DECT ULE (Ultra Low Energy) standard. Devices that use this radio standard only communicate with the FRITZ!Box at longer intervals. When the FRITZ!Box is restarted, for example after a FRITZ!OS update, it can take up to 15 minutes for the connection to be automatically re-established. If you set your your radiator controls to "vacation switching", it can take up to 60 minutes for the connection to be established:
- Do not re-register the device with the FRITZ!Box, just wait until the connection is established automatically.