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Knowledge document #67
FRITZ!Box 3490
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7682
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
Network devices are not displayed over VPN connection
Although a VPN connection is established, computers, NAS systems, and other devices in a remote FRITZ!Box network are not displayed (for example in the Windows Explorer under "Network").
Devices cannot be displayed automatically
Operating systems like Windows or macOS cannot automatically detect and display computers and other devices in remote networks. The mechanisms that operating systems use to automatically detect devices and display their names only work within local networks (LAN), and therefore not in a VPN.
Note:To access shared files, you can contact the devices in the remote FRITZ!Box network at their IP addresses.