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Operating the answering machine using the voice menu

The voice menu allows you to operate the FRITZ!Box answering machines with any telephone connected with the FRITZ!Box. For example, you can switch the answering machines on and off, listen to messages, or record your own greetings of up to one minute long.

The language in which the greetings and the voice menu are played depends on the language set in the FRITZ!Box user interface. If German is selected, greetings and voice messages are played in German. With all other languages, greetings and voice messages are played in English.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Operating an answering machine

  1. Pick up the handset of a telephone connected to the FRITZ!Box.
  2. Enter the internal number of the answering machine to access the voice menu, for example **600.

    Note:You can find the answering machine's internal number under "Telephone Book > Internal Numbers" in the FRITZ!Box user interface.

  3. Follow the voice menu prompts or press a key to operate the answering machine.

2 Overview of the voice menu

Some menu items are missing if the answering machine is switched off. To listen to messages, for example, you must switch on the answering machine first.

1 Listen to messages
  If there are no messages, you will hear two short beeps and return to the main menu.
  1 Listen to messages
  3 Return caller's call
  5 Delete message
  7 To previous message
  9 To next message
  # Back to main menu
  0 Listen to menu again


Delete all messages


Switch the answering machine on and off


Record greetings
  1 Record greeting message
  2 Record announcement
  3 Record closing announcement
Recording menu
    1 Listing to greetings > Select greeting with 2
    5 Delete greeting/announcement
    8 Record greeting > End with 1
    # Back to main menu
    0 Listen to "Record greetings" menu again

Back to main menu
  0 Listen to menu again


Enabling recording or announcement mode
  Recording mode: Callers can leave a message after the greeting.
  Directions mode: Callers cannot leave messages


Listen to main menu again