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Knowledge document #46

FRITZ!Box USB remote connection reports "No FRITZ!Box found!"

The FRITZ!Box USB remote connection software displays the error message "No FRITZ!Box found!".

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Activating the "SSDP Discovery" service in Windows

Windows 10

  1. Enter con in the search box in the Windows taskbar and then select "Control Panel".
  2. Select "Category" from the drop-down list "View by:" on the top right ().
  3. Click "System and Security" and then "Administrative Tools".
  4. Double-click the entry "Services".
  5. Double-click the entry "SSDP Discovery" displayed in the "Name" column.
  6. Select "Automatic" as the startup type.
  7. Click "OK" to save the settings.
  8. Restart your computer.

Windows 8

  1. Press the keyboard shortcut Windows key + X and select "Control Panel" from the context menu.
  2. Select "Category" from the drop-down list "View by:" on the top right ().
  3. Click "System and Security" and then "Administrative Tools".
  4. Double-click the entry "Services".
  5. Double-click the entry "SSDP Discovery" displayed in the "Name" column.
  6. Select "Automatic" as the startup type.
  7. Click "OK" to save the settings.
  8. Restart your computer.

Windows 7

  1. In Windows, click "Start" and then "Control Panel".
  2. Select "Category" from the drop-down list "View by:" on the top right ().
  3. Click "System and Security", and then "Administrative Tools" and "Services".
  4. Double-click the entry "SSDP Discovery" displayed in the "Name" column.
  5. Select "Automatic" as the startup type.
  6. Click "OK" to save the settings.
  7. Restart your computer.

2 Configuring the firewall

A firewall on the computer with the FRITZ!Box USB remote connection can interfere with the communication between the software and the FRITZ!WLAN Repeater:

  • Either: Configure an exception for the FRITZ!Box USB remote connection software in the firewall on the computer with this application.
    • Or: Configure the firewall to allow incoming and outgoing TCP and UDP connections from port 2066 on the FRITZ!Box to any destination ports on the computer.

      Note:Refer to the manufacturer of the firewall for information on how to set it up, for example consult the manual.

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