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Knowledge document #3509

Setting up FRITZ!Box for use with a SIPORTAL line

The FRITZ!Box is optimally prepared for use with SIPORTAL. Simply connect the FRITZ!Box to the internet connection and enter your personal account information in the FRITZ!Box user interface. The complete FRITZ!Box range of functions for internet, telephony, and multimedia is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information for internet access and the login information for telephony that you received from SIPORTAL ready.

    Note:SIPORTAL sent you the account information via email after you concluded the contract with them. If you did not receive your account information, contact SIPORTAL.

2 Connecting the FRITZ!Box

  1. Either connect the FRITZ!Box to the DSL line or use the "LAN 1" port to connect the FRITZ!Box with the fixed wireless access connection. For detailed information, refer to the quick guide included with the FRITZ!Box and the manual.

3 Configuring the internet connection in the FRITZ!Box

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "Account Information" in the "Internet" menu.
  3. Select "SIPORTAL" from the drop-down list.
  4. If you are using the FRITZ!Box on a DSL line, enable the option "SIPORTAL" in the section "Type of connection".
  5. If you are using the FRITZ!Box on a fixed wireless access connection, enable the option "SIPORTAL WAN" in the section "Type of connection".
  6. Overwrite the entries in the fields "Username" and "Password" with the account information you received from SIPORTAL.
  7. Click "Apply" to save the settings.

Now the FRITZ!Box checks whether an internet connection can be established with the account information you entered. Configuration is completed as soon as the message "The internet connection check was successful" is displayed.

Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact SIPORTAL.

4 Setting up telephony in the FRITZ!Box

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. Select "SIPORTAL" from the drop-down list.
  5. Enter your telephone number including the area code by "Internet telephone number" (for example 061234567).
  6. Enter your telephone number including the area code by "Username".
  7. For the "Password", enter the password you received from SIPORTAL.
  8. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making outgoing calls.
  5. Select the numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on "OK" to save the settings.