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Knowledge document #3597

Setting up FRITZ!Box for use with an swb line

The FRITZ!Box is optimally prepared for use with swb. Simply connect the FRITZ!Box to the DSL line and enter your personal account information in the FRITZ!Box user interface.

The complete FRITZ!Box range of functions for internet, telephony, and television (TV Home) is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information for internet access and the login information for telephony that you received from swb ready.

    Note:You will find the account information in the letter that swb sent you before activating your connection. If you did not receive your account information, contact swb.

2 Connecting the FRITZ!Box with your DSL line

The cables and adapters included with the FRITZ!Box differ depending on the product version you have. Therefore, connect the FRITZ!Box as described in one of the two following sections depending on which cables were included with delivery:

Using a DSL cable (TAE/RJ45) to connect the FRITZ!Box to the DSL line

  1. Insert the DSL cable into the "DSL/TEL" socket on the FRITZ!Box and into the socket labeled "F" on the telephone jack.
    Using a DSL cable to connect FRITZ!Box with an IP-based DSL line

Using a DSL adapter to connect the FRITZ!Box to the DSL line

  1. Insert the DSL/telephone cable into the "DSL/TEL" socket on the FRITZ!Box.
  2. Insert the short, gray end of the DSL/telephone cable into the gray DSL adapter.
  3. Insert the DSL adapter into the socket labeled "F" on the telephone jack. Leave the black end of the cable hanging.
    Using a DSL adapter to connect FRITZ!Box with a DSL line

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. If the FRITZ!Box is set to factory settings, set a password for accessing the user interface and click "OK" and then "Next".
    Setting a password for the user interface
  3. If the wizard for internet access does not start automatically, click "Wizards" and then "Configure the Internet Connection".
    Calling up the FRITZ!Box wizard
  4. Select "more internet service providers" from the drop-down list.
  5. Select "EWE - swb - osnatel" from the second drop-down list and click "Next".
  6. Enter the account information given in the data sheet included with the letter from swb in the fields.
  7. Click "Next" and follow the wizard's instructions.
  8. Now the FRITZ!Box checks whether an internet connection can be established with the account information you entered. Configuration is completed as soon as the message "The internet connection check was successful" is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact swb.

4 Setting up telephony in the FRITZ!Box

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. If shown, enable the option "Internet telephone number" and click "Next".
  5. Select "EWE - swb - osnatel" from the drop-down list. If you cannot select this, select "Other provider".
  6. Enter the login information supplied by swb in the corresponding fields.
  7. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "Apply" to save the settings.