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Knowledge document #3586

Setting up FRITZ!Box for use with a VOLhighspeed line

The FRITZ!Box is optimally prepared for use with a VOLhighspeed line. Simply connect the FRITZ!Box to the internet connection, select VOLhighspeed as the internet service provider in the FRITZ!Box, and set up telephony. The complete FRITZ!Box range of functions for internet, telephony, and multimedia is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Connecting the FRITZ!Box

  1. Insert the DSL cable into the "DSL" socket on the FRITZ!Box and into the left socket of your telephone jack marked with a triangle (see fig).

    Fig.: Using a DSL cable to connect FRITZ!Box to the DSL line

2 Setting the country of use

  1. Open the FRITZ!Box user interface.
  2. If the FRITZ!Box is set to factory settings, set a password for accessing the user interface and click "OK" and then "Next".

    Fig.: Setting a password for the user interface

  3. Click "System" and then "Region and Language".
  4. Click on the "Regional Options" tab.
  5. Select "Austria" from the drop-down list.

    Important:When the regional options are changed, the telephone settings (for example telephony devices, call diversion settings, dialing rules) are reset and must be reconfigured.

  6. Click "Apply" to save the settings.

3 Configuring the internet connection in the FRITZ!Box

  1. Click "Wizards" in the FRITZ!Box user interface.
  2. If the wizard for internet access does not start automatically, click "Wizards" and then "Configure the Internet Connection".

    Fig.: Calling up the FRITZ!Box wizard

  3. Select "volhighspeed.at" from the drop-down list and enable the correct connection type.
  4. Click "Next" and follow the wizard's instructions.

Now the FRITZ!Box checks whether an internet connection can be established with the account information you entered. Configuration is completed as soon as the message "The internet connection check was successful" is displayed.

Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact VOLhighspeed.

4 Setting up telephony in the FRITZ!Box

Having your login information ready

  1. Have the login information for telephony that you received from VOLhighspeed ready.

    Note:You will find the login information in the letter that VOLhighspeed sent you before activating your connection. If you did not receive your login information, contact VOLhighspeed.

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. If shown, enable the option "Internet telephone number" and click "Next".
  5. Select "Other provider" from the drop-down list.
  6. Enter your telephone number including the area code (for example 4311234567) by "Telephone Number for Registration".
  7. Enter your telephone number (for example 1234567) by "Internal telephone number in the FRITZ!Box".
  8. Enter your telephone number including the area code (for example 4311234567) by "Username".
  9. For the "Password", enter the password you received from VOLhighspeed.
  10. Enter vol.at in the field "Registrar".
  11. Enter your area code by "Area code".
  12. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making outgoing calls.
  5. Select the numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on "OK" to save the settings.