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Knowledge document #277
FRITZ!Box 5690 Pro
This support document is available for the following products:
- FRITZ!Box 7690
- FRITZ!Box 7682
- FRITZ!Box 7590 AX
- FRITZ!Box 7590
- FRITZ!Box 7583 VDSL
- FRITZ!Box 7583
- FRITZ!Box 7582
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530 AX
- FRITZ!Box 7530
- FRITZ!Box 7520
- FRITZ!Box 7510
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7360
- FRITZ!Box 6890 LTE
- FRITZ!Box 6850 5G
- FRITZ!Box 6850 LTE
Wi-Fi network switches itself on and/or off
The FRITZ!Box's Wi-Fi network switches on and/or off by itself.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
Simply proceed as described below. After each measure, check whether the problem is solved.
1 Checking the event log of the FRITZ!Box
The Wi-Fi network may be switched on or off accidentally because the WLAN button on the FRITZ!Box is pressed, for example by children or pets. Therefore, check the FRITZ!Box event log for events that occurred when the Wi-Fi network switched itself on or off:
- Click "System" in the FRITZ!Box user interface.
- Click "Event Log" in the "System" menu.
- Select "Wi-Fi" from the drop-down list.
- Check whether the message "Wi-Fi was enabled using the 'WLAN' button" or "Wi-Fi was disabled using the 'WLAN' button" is displayed.
- If the message is not displayed, continue with the next section.
- If the message is displayed, lock the buttons in the FRITZ!Box user interface under "System > Buttons and LEDs > Keylock" (or "System > Buttons and LEDs > Button Lock") to prevent the Wi-Fi network from being switched on or off when a button is pressed.
2 Disabling the schedule for the Wi-Fi network
A schedule for the Wi-Fi network may have been configured. If you do not want the schedule to switch the Wi-Fi network on and off, disable it:
- Click "Wi-Fi" ("Wireless") in the FRITZ!Box user interface.
- Click "Schedule" in the "Wi-Fi" menu.
- Disable the option "Use schedule for Wi-Fi network".
- Click "Apply" to save the settings.