FRITZ!WLAN Repeater N/G Service - Knowledge Base

FRITZ!WLAN Repeater N/G Service

Cannot establish a wireless connection

Although the FRITZ!WLAN Stick can find the wireless network (WiFi) of your wireless router (for example FRITZ!Box), the stick cannot establish a connection to the wireless router.

The FRITZ!WLAN control software displays the following error message:

  • "Failed to establish connection":
    * Check the network key entry
    * whether the WLAN device is switched on, ready to receive, and within range
    * whether the name of the WLAN device (SSID) is correct. (0x6406)"

Simply proceed as described below. After each measure, check whether the problem persists.

1 The wireless network cannot be found

  1. Double-click the FRITZ!WLAN symbol in the notification area of the Windows taskbar (Systray).
  2. Click "Find" in the "FRITZ!WLAN" window.
  3. Check whether the wireless router's wireless network can be found.
  4. If the wireless network of the wireless router is found, proceed with the following section.

    If the wireless network of the wireless router is not found, follow the instructions given in our guide Wireless router's wireless network cannot be found.

2 Briefly disabling the MAC address filter

The wireless router's MAC address filter may not be enabled during configuration:

Note:We used a FRITZ!Box as an example for the configuration. If you are using a different wireless router, refer to the device's manufacturer for information on how to set it up, for example consult the manual.

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Security" or "Radio Network" in the "Wireless" ("WLAN") menu.
  3. Enable the option "Allow all new wireless devices". If the option is not displayed, enable the Advanced View first.
  4. Click "Apply" to save the settings.

The MAC address filter is now disabled. You can reenable it as soon as you have finished configuring the wireless connection between the FRITZ!WLAN Stick and the wireless router.

3 Reconfiguring the wireless connection

Setting up the wireless connection automatically

The following steps are only necessary if you are using a FRITZ!Box with a USB port as the wireless router:

  1. Insert the FRITZ!WLAN Stick into the USB port on the FRITZ!Box.

    Note:The wireless security settings are transmitted to the FRITZ!WLAN Stick using Stick & Surf. Once the procedure is completed, the "Info" LED on the FRITZ!Box remains lit.

  2. Insert the FRITZ!WLAN Stick into a USB port on your computer.

Now the wireless connection to the FRITZ!Box is automatically established.

Setting up the wireless connection manually

Perform the following steps if you are using a different wireless router, and not a FRITZ!Box with a USB port:

  1. Right-click the FRITZ!WLAN symbol in the notification area of the Windows taskbar (Systray).
  2. Select "Known Wireless LAN Remote Sites..." from the context menu.
  3. Right-click the connection that displays the wireless network name (SSID) of the wireless router.
  4. Click "Remove".
  5. Click the "Find" button.
  6. In the window "Find and Select WLAN Device", double-click the entry that displays the name of the wireless router's network in the column "Name (SSID)".
  7. Select the wireless encryption used by the wireless router from the drop-down list "Security".
  8. Enter the wireless router's network key in the "key" field.
  9. Click "OK" to save the settings.