FRITZ!WLAN Repeater N/G Service - Knowledge Base

FRITZ!WLAN Repeater N/G Service

Wireless range is too low

The range of the wireless connection (WiFi) between your FRITZ!WLAN Stick and wireless router (for example a FRITZ!Box) is too low. Even at a short distance from the wireless router, web pages load slowly, it takes a long time to download files, and video streams are not played correctly, for example.

Cause

  • Surrounding structural conditions (such as thickness and reinforcement of the walls) as well as other electronic devices such as wireless speakers and baby monitors influence the quality and thus the range of the wireless connection.

Simply proceed as described below. After each measure, check whether the problem persists.

1 Installing the latest driver for the FRITZ!WLAN Stick

  1. Install the latest driver for the FRITZ!WLAN Stick.

2 Installing the latest firmware for the wireless router

  1. Install the latest firmware for your wireless router according to the manufacturer's instructions.

    Note:If you are using a FRITZ!Box, install the latest FRITZ!OS as described in this guide.

3 Automatically configuring wireless channel settings

Configure the following settings so that the FRITZ!Box checks the wireless environment on a regular basis and automatically selects the best wireless channel settings.

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Radio Channel" in the "Wireless" ("WLAN") menu.
  3. Enable the option "Set radio channel settings automatically (recommended)".
  4. Click "Apply" to save the settings. Now wireless connections to the FRITZ!Box are briefly cleared and then automatically reestablished.

4 Finding the ideal location for the wireless router

  1. If possible, position the wireless router in a central location.
  2. Do not position the wireless router directly in the corner of a room.
  3. Position the wireless router so that it is as unobstructed as possible, i.e. not directly in back of or under an obstacle such as pieces of furniture or a heater.
  4. Position the wireless router as high in the room as possible, for example on a shelf.
  5. Position the wireless router so that there are as few obstacles as possible between it and other wireless devices. Especially metallic objects or objects containing water, for example radiators, refrigerators, or even houseplants, significantly reduce the quality of the wireless signal.
  6. Position the wireless router away from other transmitters, for example microwaves, wireless speakers, or Bluetooth devices.

5 Removing USB 3.0 devices

  1. For testing purposes, remove all USB 3.0 devices from the USB ports on the wireless router and the computer to which the FRITZ!WLAN Stick is connected.
  2. If the problem no longer occurs, then a USB device was affecting the wireless connection and you must reduce the interference caused by the USB device.

6 Setting the maximum transmitter power

Setting the wireless router's transmitter power

Note:We used a FRITZ!Box as an example for the configuration. If you are using a different wireless router, refer to the device's manufacturer for information on how to set it up, for example consult the manual.

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Radio Channel" in the "Wireless" ("WLAN") menu.
  3. If the option "Set radio channel settings automatically (recommended)" is enabled, then the FRITZ!Box is already using its maximum transmitter power.
    • If the option "Adjust radio channel settings" is enabled:
      1. Click "Additional settings" (if available).
      2. Select "100%" from the drop-down list "Maximum transmitter power". If the drop-down list is not displayed, enable the Advanced View first.
      3. Click "Apply" to save the settings.

Setting transmitter power of the FRITZ!WLAN Stick

The following step is only necessary if you are using the FRITZ!WLAN control software:

  1. Double-click the FRITZ!WLAN symbol in the notification area of the Windows taskbar (Systray).
  2. Click "Cancel" in the "Find and Select WLAN Devices" window.
  3. Right-click the FRITZ!WLAN Stick symbol.
  4. Enable the option "Expert Mode" in the "WLAN Device Properties" window.
  5. Change the transmitter power to "100".
  6. Click "OK" to save the settings.

7 Changing the name of the wireless network (SSID)

If there are other wireless networks with the same name in the immediate vicinity, wireless devices may automatically attempt to connect to the wrong wireless network. To avoid this, give your wireless router a unique name:

Note:We used a FRITZ!Box as an example for the configuration. If you are using a different wireless router, refer to the device's manufacturer for information on how to set it up, for example consult the manual.

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Radio Network" in the "Wireless" ("WLAN") menu.
  3. In the field "Name of the wireless radio network (SSID)", enter a unique name for the 2.4 GHz and the 5 GHz frequency band (if applicable). If only one field is displayed, enable the Advanced View first.
  4. Click "Apply" to save the settings.

All wireless connections are cleared when you apply the new wireless network name. You must then reconfigure wireless connections to the wireless router.

Now the FRITZ!WLAN Stick and the wireless router are ideally configured. If the wireless range is still too low despite these measures, then the wireless environment is causing the issue and cannot be further influenced by the FRITZ!WLAN Stick or wireless router.

Note:You can use a FRITZ!WLAN Repeater to quickly and easily extend the range and increase the stability of your wireless network.