FRITZ!WLAN Repeater N/G Service - Knowledge Base

FRITZ!WLAN Repeater N/G Service

FRITZ!WLAN Stick cannot establish a wireless connection to a router from another manufacturer

Although the FRITZ!WLAN Stick can find the wireless network (WiFi) of a router from another manufacturer, the FRITZ!WLAN Stick cannot establish a connection to that router.

To resolve the problem, simply proceed as described below.

1 Installing the latest driver for the FRITZ!WLAN Stick

  1. Call up our download area in a web browser.
  2. Select the product group "FRITZ!WLAN" and then your product.
  3. Download the latest driver for your FRITZ!WLAN Stick.
  4. Unzip the ZIP file to your computer, for example to the Desktop.
  5. Double-click the file "setup.exe" and follow the instructions.

2 Briefly disabling the MAC address filter

The router's MAC address filter must be disabled when registering devices with the wireless router:

  1. Disable the wireless router's MAC address filter, for example in the wireless or security settings in the router's user interface.

    Note:You can reenable the MAC address filter once you have successfully set up the wireless connection to the wireless router.

3 Reconfiguring the wireless connection

Windows 10

  1. Click (Start) and then (Settings) in the Windows task bar.
  2. Click "Network & Internet" in the "Settings" menu.
  3. Click "Wi-Fi" and then "Manage known networks".
  4. Click on the connection with the wireless network name (SSID) of the wireless router and then click "Forget".
  5. Click "Network & Internet" in the "Settings" menu.
  6. Click "Wi-Fi" and then "Show available networks".
  7. In the list of available connections, click the one that displays the name of the wireless router's wireless network (SSID) and then "Connect".
  8. Enter the wireless router's network key in the field "Enter the network security key" and click "Next".

Now the wireless connection is established.

Windows 8

  1. Press the keyboard shortcut Windows key + C.
    • The Windows sidebar now opens.
  2. Click "Settings" and then the wireless symbol in the Windows sidebar.
  3. Right-click the connection with the wireless network name (SSID) of the wireless router.
  4. Click "Forget this network".
  5. In the list of available connections, click the one that displays the name of the wireless router's wireless network (SSID) and then "Connect".
  6. Enter the wireless router's network key in the field "Enter the network security key" and click "Next".
  7. Select the answer "Yes, turn on sharing and connect to devices".

Now the wireless connection is established and the field strength is displayed by the wireless symbol .

Windows 7

  1. In Windows, click "Start" and then "Control Panel".
  2. Select "Category" from the drop-down list "View by:" on the top right ().
  3. Click "Network and Internet" and then "Network and Sharing Center".
  4. On the left, click "Manage wireless networks".
  5. Right-click the connection with the wireless network name (SSID) of the wireless router.
  6. Click "Remove network" and confirm with "OK".
  7. Click the wireless symbol in the notification area of the Windows taskbar (Systray).
  8. In the list of available connections, click the one that displays the name of the wireless router's wireless network (SSID) and then "Connect".
  9. Enter the wireless router's network key in the "Security key" field and click "OK".

Now the wireless connection is established and the wireless icon displays the field strength.