FRITZ!WLAN Stick AC 860 Service - Knowledge Base
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Cannot access the Internet with Windows over wireless connection
A computer with the FRITZ!WLAN USB Stick cannot access the Internet although the computer is connected with the wireless network of the wireless router (for example FRITZ!Box) and can open the router's user interface. However, other computers or smartphones connected to the wireless router can access the Internet.
One or more of the following error messages is displayed in the "Network and Sharing Center" of the computer:
- "Access: Local only"
- "Access type: No Internet access"
- "Unidentified Network"
Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.
Simply proceed as described below. After each measure, check whether the issue persists.
1 Enabling the wireless router's DHCP server
The DHCP server assigns IP addresses to all network devices connected to the wireless router. This ensures that the network devices always obtain the correct IP settings required for Internet access and communication with other devices automatically:
Note:We used a FRITZ!Box as an example for configuration. Some FRITZ!Box settings are only displayed if the advanced view is enabled. Refer to the respective manufacturer for information on how to set up other routers, for example consult the manual.
- Click "Home Network" in the FRITZ!Box user interface.
- Click "Network" or "Home Network Overview" in the "Home Network" menu.
- Click on the "Network Settings" tab.
- Click the "IPv4 Addresses" button.
- Enable the DHCP server and define the range from which the FRITZ!Box assigns IP addresses.
Note:The FRITZ!Box has the IP address 192.168.178.1 (subnet mask 255.255.255.0) and assigns IP addresses from xxx.20 to xxx.200 in the factory settings.
- Click "OK" to save the settings.
2 Configuring the computer as a DHCP client
- Configure the computer to automatically obtain IP settings (DHCP).
3 Configuring the computer's firewall
A firewall on your computer is preventing the computer from obtaining its IP settings from the DHCP server:
- Configure the firewall so that it allows connections from the computer to the wireless router. Refer to the manufacturer of the firewall for information on how to set it up, for example consult the manual.