FRITZ!WLAN Repeater DVB-C Service - Knowledge Base

FRITZ!WLAN Repeater DVB-C Service
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TV channels are missing from the FRITZ!WLAN Repeater's channel list

After configuring your FRITZ!WLAN Repeater for television reception, not all of the free-to-air TV channels in your cable package are listed in the FRITZ!WLAN Repeater's channel list.

1 Installing the latest FRITZ!OS for the FRITZ!WLAN Repeater

Install the latest FRITZ!OS because it contains improvements that may resolve the error:

2 Checking whether a television can find additional TV channels

In order to test whether there is a problem with your cable connection, check whether a television connected to the same cable junction can find the free-to-air TV channels that are missing from the repeater's channel list:

  • Connect a television to the same cable junction and perform a channel search with it.

    Note:You can find information on configuring the television in its manual, or consult its manufacturer directly.

    • If free-to-air TV channels are missing from the television's channel list after it has completed the search:
      • Have your cable provider check your cable connection.
    • If the television was able to find additional TV channels:
      • Proceed with the following section.

3 Connecting the repeater directly to the cable junction

In order to rule out problems with the channel search, use the coaxial cable included with delivery to connect the repeater directly to the cable junction:

  1. Use the coaxial cable included with delivery to connect the FRITZ!WLAN Repeater to the cable junction without using the T-adapter.
  2. Click "DVB-C" in the user interface of the FRITZ!WLAN Repeater.
  3. Click "Channel Search" in the "DVB-C" menu.
  4. Click "Start Channel Search".

4 Starting the comprehensive channel search

Start a comprehensive channel search to conduct an extensive search that includes all of the frequencies covered by your cable network:

  1. Click "DVB-C" in the user interface of the FRITZ!WLAN Repeater.
  2. Click "Channel Search" in the "DVB-C" menu.
  3. Enable the option "Comprehensive channel search".
  4. Click the "Start Channel Search" button.

5 Connecting the repeater to the first cable junction

If there are several cable junctions in your home, connect the repeater to the one that your cable provider considers to be the first cable junction in order to rule out errors in the subsequent cabling:

  1. Connect the FRITZ!WLAN Repeater to the first cable junction in your home.
  2. Click "DVB-C" in the user interface of the FRITZ!WLAN Repeater.
  3. Click "Channel Search" in the "DVB-C" menu.
  4. Click "Start Channel Search".    
    • If the repeater can find additional channels when it is connected to the first cable junction:
      • Have a television technician check the wiring in your home.