FRITZ!WLAN Repeater 310 Service - Knowledge Base
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7369
- FRITZ!Box 7360
- FRITZ!Box 7340
- FRITZ!Box 7330
- FRITZ!Box 7272
- FRITZ!Box 6840 LTE
- FRITZ!Box 6820 LTE
- FRITZ!Box 6810 LTE
- FRITZ!Box 6490 Cable
- FRITZ!Box 5490
- FRITZ!Box 4040
- FRITZ!Box 4020
- FRITZ!Box 3390
- FRITZ!Box 3370
- FRITZ!Box 3272
- FRITZ!WLAN Repeater DVB-C
Push service mails cannot be sent
The FRITZ!WLAN Repeater cannot send push service mails with connection and usage data.
One of the following error messages is displayed in the event log of the repeater:
- "E-mail delivery failed: SMTP server reports [...]"
- "E-mail delivery failed: TCP error"
- "Sending of an e-mail message failed. Reason: authentication error."
- "Sending of an e-mail message failed. Reason: TCP error."
- The SMTP server entered in your repeater for your e-mail provider does not respond to the connection request sent by the repeater, for example due to incorrect account information or because your e-mail provider is experiencing technical difficulties.
1 Installing the latest FRITZ!OS for the FRITZ!WLAN Repeater
- Install the latest FRITZ!OS on your repeater.
2 Adjusting the e-mail account settings
Many providers employ special security mechanisms to protect their e-mail accounts. They may also prevent push service mails from being sent:
Adjusting your Google account settings
Adjusting your Microsoft account settings
Adjusting your Apple account settings
3 Setting up e-mail account information for push services
- Click "System" in the user interface of the FRITZ!WLAN Repeater.
- Click "Push Service" in the "System" menu.
- Click the "Configure Push Service" button, if present. If it is not displayed, click the "Sender" tab.
- Enter your e-mail address and password.
- Click "Account Information - Additional Settings".
- The following values are entered automatically if you select a preconfigured provider as your e-mail provider.
- Enter the user name for the e-mail account in the "E-mail user name" field.
- Enter the SMTP server in the "SMTP server" field.
- Enter the port used by the server to communicate (for example 587 if the server does not use port 25 to communicate) in the "Port" field.
Important:Your e-mail provider can tell you what to enter for the SMTP server.
- Enable the option "This server supports a secure connection (SSL)" if the server supports it.
- Click the "Next" button.
- A test e-mail is sent to the e-mail address you entered.
4 Contacting your provider
- Contact your e-mail provider.