FRITZ!WLAN Repeater 310 Service - Knowledge Base

FRITZ!WLAN Repeater 310 Service

Cannot access the Internet with Windows over wireless connection

A Windows computer that is connected to a wireless router (for example FRITZ!Box) by means of your FRITZ!WLAN Repeater can open the router's user interface, but it cannot use the Internet connection established by the router. However, other devices such as smartphones, game consoles or tablets can use the router's Internet connection.

One or more of the following error messages is displayed in the "Network and Sharing Center" of the Windows computer:

  • "Access: Local only"
  • "Access type: No Internet access"
  • "Unidentified Network"

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

Simply proceed as described below. After each measure, check whether the issue persists.

1 Enabling the wireless router's DHCP server

The DHCP server assigns IP addresses to all network devices connected to the wireless router. This ensures that the network devices always obtain the correct IP settings required for Internet access and communication with other devices automatically:

Note:We used a FRITZ!Box as an example for configuration. Some FRITZ!Box settings are only displayed if the advanced view is enabled. You can find information on configuring a different router in its manual, or consult the manufacturer directly.

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Network" or "Home Network Overview" in the "Home Network" menu.
  3. Click on the "Network Settings" tab.
  4. Click the "IPv4 Addresses" button.
  5. Enable the DHCP server and define the range from which the FRITZ!Box should assign IP addresses.

    Note:The FRITZ!Box uses the IP address (subnet mask and assigns IP addresses from xxx.20 to xxx.200 in the factory settings.

  6. Click "OK" to save the settings.

2 Configuring a network device as a DHCP client

3 Installing the latest driver for the wireless network adapter

  • Install the latest driver for the wireless network adapter.

    Note:Should you have questions, consult the manufacturer of the wireless network adapter.
    You can find the latest drivers for the FRITZ!WLAN Sticks in our download area.

4 Configuring the computer's firewall

A firewall on your computer is preventing the computer from obtaining its IP settings from the DHCP server:

  • Configure the firewall so that it allows connections from the computer to the wireless router.

    Note:You can find information on configuring the firewall in its manual, or consult its manufacturer directly.