FRITZ!Box 7590 Service - Knowledge Base
- FRITZ!Box 6810 LTE
- FRITZ!Box 6591 Cable
- FRITZ!Box 6590 Cable
- FRITZ!Box 6490 Cable
- FRITZ!Box 5491
- FRITZ!Box 5490
Cannot play voice messages sent via email
A playback device or software (for example WinAmp) cannot play WAV files sent as voice messages by the FRITZ!Box answering machine.
Using a suitable playback device or software
The playback device or software does not support the audio codec required to play the file:
- Use a playback device or software that can play files in A-Law format (for example the Windows Media Payer) to play the voice messages.